Aligned with our constant strive to provide efficient and quality services, NHG Diagnostics introduced its own Medical Courier Service in April 2009 to provide a reliable and complete medical logistics solution to our healthcare partners and patients.

We recognize that time and quality is the most critical factors in affecting patient's healthcare outcome. Our Medical Courier Team, which comprises of both drivers and riders, is professionally trained to handle and transport medical specimens and reports in a time-effective manner. Every courier is equipped with an integrated system to ensure connectivity, which allows real-time status tracking of the specimens and reports via GPS. To ensure that quality is not compromised during the transportation, all the medical specimens are kept in a special temperature-controlled and daily-calibrated cold chain medium throughout the journey.

With our service extension into Medical Courier, we draw closer to all NHG institutions, our corporate clients and the community, and maximise savings for everyone.

The comprehensiveness of our service  

• Ability to carry more than 80 medical specimens, e.g. blood and stools specimens 
• Courier of medical reports e.g. medical records, radiological reports etc 
• 100% real time GPS tracking system 
• Frequent medical courier trips daily